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We were recently delighted to host free workshops to our clients at our office in Tattenhall.  We helped our client’s managers with our top tips in how to manage difficult employees and difficult conversations.

 Our top tips are:

  • Act NOW!
  • Listen! Ask questions.
  • The Ps: prepare, practice, present, persist, prevail
  • Document, document, document!
  • Be Consistent!
  • Give Feedback! Positive and negative.
  • Follow Up!
  • Have courage!
  • Communicate!
  • Give It Your All!